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If you want to chat with a JCB Insurance representative online, use our online chat facility.

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Find out contact details for JCB Insurance, including postal address and telephone number.

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Complaints

Our aim is that you are 100% satisfied with the service you receive from us.

If you are not completely satisfied, we will do our utmost to address the situation so please contact us by:

  • Writing to:

    JCB Insurance Services Ltd
    Station Road
    Rocester
    Staffordshire
    ST14 5JS
     
  • Telephoning:

    01889 590219
     
  • Emailing:

    insurance@jcb.com

If, after allowing adequate time for us to resolve your complaint and we are unable to do so, you may be able to refer the matter to the Financial Ombudsman Service (FOS). The FOS can be contacted by:

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